return policy

Returns

UPDATED HOLIDAY RETURN POLICY:

unworn apparel only will be accepted until January 14th (in my hands by the 14th please, no exceptions). Note that size exchanges will have to be a separate purchase as I cannot guarantee your item will be in stock.

Step 1: Email becca@paperbec.com with your Order # to let me know what you are planning on sending back.
Step 2: Please ensure the Order # and your name are written somewhere and package the items carefully in the condition they arrived.

Mailing Address:

Paperbec Design Co.
4140 Aberdeen Rd.
Lincoln, ON
L3J 0N6

If you are hoping to exchange for another size, you will have to do a return and purchase the new item separately.

The customer is responsible for all shipping charges associated. Most small businesses cannot afford to eat this cost and we sincerely apologize for that. When I am in the position to do this, I will.

Due to the fragile nature of paper products, no returns will be accepted on art prints, greeting cards, etc.